Notes from the 911 Workshop

911 Internal use Priority Codes
and what they mean


0 = Critical
Any incident which poses danger to life of an officer.

1 = Immediate
Other crimes appearing imminent, in progress or which have just occurred. MAJOR disturbances including those with weapons, serious injury accidents, silent alarms and prowlers.

2 = Urgent
Altercations or actions which if not policed quickly would or could develop into more serious or major proportions; incidents where-in there is a threat of violence, injury or damage to property

3 = Prompt
Investigations or minor incident type complaints in which response time is not a critical issue

4 = As available
Mischief or nuisance type complaints such as snow-balling, fireworks, etc. Dispatched after all other higher priority calls have been assigned.

Reporting Suspicious Circumstances

Definition of a suspicious circumstance: those circumstances in which there is an indication that a criminal activity has occurred or is about to occur, but in which the caller him/herself has not observed enough to factually verify.

1.What does the police department need to know when you call?
a. Your EXACT location. This may not always be the same location as where the activity is occurring. If you would like contact from an officer regarding this activity, you must be within the city limits. b. Time lapse. Our response can be based on whether this crime happened 5 minutes ago or 5 hours ago. c.What EXACTLY is the suspicious activity? Any suspect information you can provide will be helpful to the responding officer. d. Weapon information

Reporting Prostitution Activity (occurring now)

Definition of prostitution (vice) activity: Offering to perform or participate in a sex act for compensation, agreeing to pay compensation for the performance of or participation in a sex act, and obtaining a prostitute for a customer.

2.What does the police department need to know when you call? a. Your EXACT location.
This may not always be the same location as where the activity is occurring. If you would like contact from an officer regarding this activity, you must be within the city limits.
b. Time lapse. Our response can be based on whether this crime happened 5 minutes ago or 5 hours ago. c. Is the subject flagging down vehicles, approaching pedestrians, both, what exactly are they doing? d. Specific description of subject, we will ask this in a specific Order (race, age, build, hair, clothing top to bottom, outside to inside). If vehicle associated, we will need that description (color, year, make, body, accessories, license)

Reporting Property Crimes

Definition of a property crime: the deliberate destruction or damaging of property belonging to another person. If the damage is known to be accidental or without intent, it is not a crime and therefore, not investigated by the Police Department. Reports are only taken as property damage when it is the sole occurrence or offense, not when it is the result of another crime or more serious incident.

1. What does the police department need to know when you call? a. Your EXACT location.
This may not always be the same location as where the crime occurred. To report a crime, you must be in the city limits.
b. Time lapse. Our response can be based on whether this crime happened 5 minutes ago or 5 hours ago. c. Suspect information. Any information you can provide regarding the suspect will be helpful to the responding officer.

Phone Reports

You may be asked if you are willing to do a phone report. We take property reports over the phone when:

Total loss and damage combined is less than $1500 – vehicle prowls, $500 – property damage Unknown suspect information No evidence was left at the scene

This report is what an officer would take in person. Your report will be submitted to the records department, and forwarded to the appropriate detectives for follow-up.

Reporting Noise Disturbances

Definition of a noise disturbance: Excessive noise occurring outside or inside.

1.What does the police department need to know when you call? a. Your EXACT location.
This may not always be the same location as where the activity is occurring. If you would like contact from an officer regarding this activity, you must be within the city limits.
b. Would you like contact by an officer? Would you like that contact to be by phone or in person? c. Do the people involved in the noise disturbance have a permit? This does not constitute an exception to the Noise Ordinance; we need to know this for our records.

Reporting Narcotics Activity (occurring now)

Definition of narcotics activity: Activity in which a person(s) are in possession of narcotics (controlled substances). They may be engaged in the intake of these substances, or engaged in the activity of selling narcotics.

1. What does the police department need to know when you call?
a. Your EXACT location. This may not always be the same location as where the activity is occurring. If you would like contact from an officer regarding this activity, you must be within the city limits. b. Time lapse. Our response can be based on whether this crime happened 5 minutes ago or 5 hours ago. c. Is this occurring outside or inside a premise? Officer’s are sometimes limited in their rights to investigate activities going on inside premises.